inn04 Privacy Policy

Types of Information Collected

We may collect the following types of information from you:

1.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Mobile phone number and email address
• Residential address

1.2 Financial Information

• bKash, Nagad, or Rocket account details (for payment processing)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Login time and session data
• User behavior analytics data

1.4 Gaming Activity Information

• Play history and preferences
• Betting patterns
• Bonus and promotion usage records
• Account balance and transaction logs

How Information Is Collected

inn04 collects your information in the following ways:

2.1 Direct Collection

You provide information directly when you register with inn04, create your profile, make a deposit or withdrawal, or contact our support team. It is your responsibility to ensure that the information you provide is truthful and accurate.

2.2 Automatic Collection

While you use our platform, certain information is collected automatically through cookies, log files, and similar technologies. This information is primarily technical and is used to improve your gaming experience.

2.3 Through Third Parties

For identity verification or fraud prevention, we may sometimes verify information through trusted third-party service providers. In such cases, we work with them under strict contractual agreements.

Purpose of Using Information

inn04 uses collected information for the following purposes:

1. Account Management: To create, verify, and manage your account.
2. Financial Transaction Processing: To ensure deposits, withdrawals, and bonus payments are completed.
3. Customer Service: To resolve your complaints and questions and to provide 24/7 support.
4. Fraud Prevention: To protect account security and prevent money laundering.
5. Service Improvement: To improve platform performance and user experience.
6. Personalized Experience: To recommend games and offers based on your preferences.
7. Legal Compliance: To comply with applicable laws and regulations.
8. Responsible Gaming: To identify harmful gambling behavior and take necessary action.

Information Storage and Security

To ensure the protection of your personal information, inn04 employs industry-standard technical and organizational measures.

4.1 Technical Security

• SSL/TLS Encryption: All communication between you and our servers is secured with 256-bit SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication: An additional layer of verification to protect your account.

4.2 Organizational Security

• Strict access controls — only authorized staff can access information
• Regular security audits and testing
• Staff training and confidentiality agreements
• Incident management plan and rapid response team

Please keep in mind, however, that it is not possible to guarantee 100% security when transmitting information over the internet. It is also your responsibility to keep your account password confidential and to log out of your account after logging in.

Sharing Information with Third Parties

inn04 never sells your personal information. However, certain information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may disclose information as a legal obligation in response to court orders, legal proceedings, or valid requests from regulatory authorities.

5.3 Fraud and Money Laundering Prevention

Information may be provided to relevant authorities to detect and prevent possible fraud, money laundering, or other illegal activities.

5.4 Business Restructuring

In the event of a merger, acquisition, or asset sale involving inn04, user information may be transferred. However, the new owner will also be bound to comply with this privacy policy.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the inn04 website. A cookie is a small text file stored in your browser.

6.1 Use of Cookies

• Essential Cookies: To maintain login sessions and ensure security
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To monitor and improve platform usage

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling essential cookies may affect some important platform functionality.

Your Rights

As a user of inn04, you have the following rights:

• Right to Access: You can request a copy of the information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information in your account.
• Right to Deletion: You can request deletion of your information in certain circumstances, although some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that processing of your information be restricted in certain circumstances.
• Right to Object: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request your information in a structured format.

To exercise these rights, contact our support team via live chat or email. We will respond to your request as quickly as possible.

Data Retention Period

inn04 retains your information only as long as it is needed for the relevant purpose or required to be kept due to legal obligations.

• Active Accounts: Full information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information is retained for a specified period as required by law.
• Transaction Records: Financial transaction information may be retained for an extended period to meet regulatory requirements.
• Marketing Information: Use of information for marketing purposes is stopped once you withdraw your consent.

Protection of Minors

inn04's services are intended only for those aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at the time of registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be securely deleted.

Policy Changes

inn04 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address
• A notification will be shown when you log in to the platform
• The "Last Updated" date on this page will be changed

If you continue using the platform after a revised policy is published, it will be considered that you have agreed to the new policy. If you do not agree to the new policy, please contact our support team.

Contact Us

If you have any questions, concerns, or requests about this privacy policy, our support team is always ready to assist you.