21+ | Responsible Gaming

inn04 Responsible Play — Your Protection, Our Commitment

Let gaming be fun, not a problem. inn04 is committed to providing you with a safe and healthy gaming experience — including deposit limits, self-exclusion, and round-the-clock support.

Our Commitment

Why Is Responsible Gaming Important?

inn04 believes that online gaming should be a form of entertainment — not a source of income or a way to escape stress. Responsible play means understanding your limits, sticking to a budget, and not letting gaming take priority over your personal life or family.

Millions of players in Bangladesh enjoy entertainment on inn04 every day. We want every player to game consciously and safely. That is why we provide various responsible gaming tools and guidelines to help you stay in control.

Remember — gaming is a hobby. Chasing losses, playing with borrowed money, or neglecting family responsibilities is never responsible gaming. If you ever feel gaming is getting out of your control, our support team is always here for you.

21+

For Ages 21 and Over Only

All gaming services at inn04 are exclusively for adults aged 21 and over. Creating an account or playing games by anyone under age is strictly prohibited. The identity verification process ensures this rule is upheld.

Warning Signs

How to Recognise When There Is a Problem

The first step in responsible play is staying aware of your own behaviour. Watch for the signs below.

Be alert if you notice these signs

  • Continuing to play repeatedly in order to recover losses
  • Lying to family, friends, or colleagues because of gaming
  • Spending more money than your set budget
  • Being unable or finding it hard to stop gaming
  • Playing with borrowed money or by breaking into savings
  • Feeling restless or irritable when not gaming
  • Thinking about gaming excessively and being unable to focus on daily tasks
  • Experiencing problems with sleep, eating, or relationships due to gaming

Protection Tools

inn04's Responsible Gaming Tools

We provide you with a number of effective tools to help keep your gaming in check. Use them and stay safe.

Deposit Limit

You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.

Time-Out Break

Need to take a break? Use the time-out feature to temporarily close your account for 24 hours to 30 days. During this period you will not be able to log in or place bets.

Self-Exclusion

If you want to take a long-term break from gaming, choose self-exclusion. This feature allows you to close your account for a minimum of 6 months or permanently.

Reality Check Reminder

You will receive pop-up notifications at set intervals — showing a summary of how long you have been playing and how much you have won or lost, keeping you aware.

Loss Limit

When you reach a set loss amount, gaming will stop automatically. Set this limit yourself and avoid unnecessary spending.

24/7 support

Our support team is ready to assist you in Bengali 7 days a week, 24 hours a day on any responsible gaming matter. Contact us via live chat.

How to Use Them

How to Set Up Protection Tools

Our responsible gaming tools are very easy to use. Follow the steps below:

  1. 1 Log in to your inn04 account and go to Account Settings.
  2. 2 Find the Responsible Gaming section — all protection tools are available together here.
  3. 3 Set your preferred deposit limit, loss limit, or session limit.
  4. 4 If you need a time-out or self-exclusion, select the relevant option and confirm.
  5. 5 If you have any difficulty making changes, contact our live chat support — we will help you right away.

Checklist for Healthy Gaming Habits

  • Set a budget before you start gaming and stick to it.
  • Do not try to recover losses.
  • Take regular breaks — avoid playing for long stretches at a time.
  • Do not play under the influence of emotion or alcohol.
  • Do not think of gaming as a source of income — it is entertainment.
  • Give priority to spending time with family and friends.
  • If you have a problem, do not hide it — seeking help is a sign of strength.

Protection of Minors

How We Protect Children and Minors

inn04 is extremely strict about protecting minors. We verify the age of all new accounts. Creating an account by anyone under 21 is strictly prohibited.

If there are children or teenagers in your home, take the steps below to prevent them from accessing gaming sites:

  • Use parental control software on your computer or mobile device.
  • Always keep your inn04 password private.
  • Log out of your account when you finish gaming.
  • Keep payment card or bKash and Nagad account details out of reach of children.
  • If you notice any suspicious behaviour from a minor, contact us.

Get Help

Reach Out If You Are Struggling

If you feel gaming is becoming a problem, do not wait — get help. inn04's support team is by your side around the clock.

Talk to the inn04 Support Team

If you request self-exclusion, we will close your account within 24 hours and stop all promotional communications.

Frequently Asked Questions

Questions and Answers About Responsible Play

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period. This is intentionally designed to prevent decisions made in the heat of the moment.

Yes. When you request self-exclusion, you will be given the opportunity to withdraw any funds remaining in your account. The support team will assist you fully throughout this process.

Time-out is a temporary break — your account is closed for 24 hours to 30 days and reopens automatically when the period ends. Self-exclusion is long-term protection — your account can be closed for a minimum of 6 months or permanently. If gaming has become a serious problem, self-exclusion is the most appropriate option.

Requesting directly as a third party is not possible, as verifying the identity of the account holder is essential. However, if you contact our support team, they will understand the situation and guide you in the right direction.

No. Once self-exclusion is active, we immediately stop all promotional emails, SMS, and marketing communications. Your peace of mind is what matters most to us.

The minimum deposit at inn04 for all payment methods (bKash, Nagad, Rocket) is ৳200. As part of responsible gaming, we advise — only deposit what you can afford to lose.

Start Safe Gaming at inn04

Play responsibly and enjoy the fun. Cricket betting, slots, live casino — everything is available in a safe environment. If you ever have a problem, we are always here for you.